Privacy Policy

Effective Date: 04/12/2025

1. INTRODUCTION

Culturlabs, a division of Social Machines Limited (“we,” “us,” or “our”), is dedicated to advancing organizational culture through scientific approaches. This Privacy Policy explains how we collect, use, and protect information when you visit our website at [www.culturlabs.com] and interact with our content and services.

2. INFORMATION WE COLLECT

2.1 Information You Provide

When you request a Temperature demo or submit an inquiry, we collect:

• Your name
• Email address
• Company/Organisation name
• Any additional information you choose to provide in your message

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

• Browser type and version
• Operating system
• IP address (anonymised)
• Pages visited and time spent
• Referring website
• General geographic location (country/region level)
• Device type

3. HOW WE USE YOUR INFORMATION

We use the information collected to:

• Respond to your inquiries and demo requests
• Schedule and conduct Temperature platform demos
• Send you requested information about our services
• Improve our website and user experience
• Analyse website traffic and usage patterns
• Comply with legal obligations

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

• Legitimate interests: To respond to inquiries and improve our services
• Consent: Where you have provided explicit consent
• Pre-contractual measures: When you request a demo or information about our services

5. COOKIES AND TRACKING TECHNOLOGIES

Our website uses:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our website
• Performance cookies: To improve website speed and functionality

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. DATA SHARING

We do not sell, rent, or trade your personal information. We may share your data only:

• With team members who need it to respond to your inquiry
• With trusted service providers who assist in website operations (under strict confidentiality)
• When required by law or to protect rights and safety
• With your explicit consent

7. DATA RETENTION

• Contact form submissions: Retained for 2 years or until the purpose is fulfilled
• Demo request information: Retained for the duration of our business relationship plus 2 years
• Website analytics data: Retained in anonymised form for up to 2 years

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

9. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with your data protection authority

To exercise these rights, please contact us using the details below.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including:

• Social media platforms
• Partner organisations
• External articles and resources

We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

11. CHILDREN’S PRIVACY

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

12. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable laws.

13. MARKETING COMMUNICATIONS

We will only send marketing communications if you have explicitly requested information about our services. You can opt out at any time by:

• Using the unsubscribe link in any email
• Contacting us directly

14. DO NOT TRACK SIGNALS

Our website does not currently respond to “Do Not Track” browser signals. You can control tracking through your browser settings and cookie preferences.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

16. CONTACT INFORMATION

For privacy-related questions or to exercise your rights, please contact:

Social Machines Limited
23 Arlington Drive, Nottingham, NG3 5EN,
United Kingdom
Email: support@socialmachines.co.uk

For platform support: support@socialmachines.co.uk

17. SUPERVISORY AUTHORITY

If you are in the European Economic Area or United Kingdom, you have the right to lodge a complaint with your local data protection supervisory authority:

UK: Information Commissioner’s Office (ICO)
Website: ico.org.uk

Last Updated: 04/12/2025

This Privacy Policy is provided in English. In case of any discrepancy between translated versions, the English version shall prevail.